Retail Buying Guide:
Product and Software Reviews, White Papers, News and Buying Advice
Today, technology plays an integral role in the business strategies of all retailers, from independent specialty shops and e-tailers to department stores and mass merchandisers. The retail landscape is a challenging one, as aggressive competition, changing consumer attitudes and behavior, and the often-overwhelming rate of tech change itself continue to push the industry in new directions. To meet customer needs and stay one step ahead of competitors, retailers are turning to information technology solutions to revamp many crucial operations, such as marketing, customer satisfaction, inventory control, and product distribution. If you’re in the retail industry researching tech product solutions, you’ll be faced with hundreds of possible tools for everything from catalog management to shop floor management. How do you go about finding the best bests for your business? The Retail Buying Guide can help.
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1&1 Professional eShop
Because of this complexity and the limited integration between hosting and e-commerce components, we recommend that novice site operators turn to one of the other services we tested.
Yahoo! Merchant Starter
Yahoo! Merchant Starter provides the smoothest and simplest way to build and manage your online store.
eBay ProStores 6.0
Building on the solid base of StoreSense, its predecessor, eBay ProStores 6.0 offers simple, intuitive tools for building a merchant storefront with links into eBay.
Device Lets POS Units Handle Wireless Transactions
Retailers are mildly interested in wireless checkout systems, but are hesitant to make the large investment needed. Vivotech is trying to sell them a transitional unit.
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more retail reviews
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From selecting a compatible payment-processing gateway to locating systems to manage advertising programs and e-mail campaigns, you can use the Retail Buying Guide to find the answers. Our editors have cataloged hundreds of related products and services focusing on CRM and customer service software, order fulfillment systems, and much more. You can use the wealth of quality research you find here to:
- Locate order fulfillment software suites that enable you to integrate data from multiple sources like web and call centers; manage and track customer e-mail communication; manage returns, shipping and invoicing; and integrate with 3rd party fulfillment centers.
- Evaluate CRM products specifically developed for multi-channel retailers that support selling in the store, on the web, in kiosks, on handhelds, and through call centers.
- Search the customer service category for the top-rated products that help retailers respond to customer inquiries across multiple channels, including e-mail, phone, and fax.
- Compare the features for software and hardware that will help you with catalog management, distribution and warehouse management, shop floor management and order fulfillment.
When it comes to enhancing your knowledge of the latest products and services that are generating a buzz in the retail sector, the Retail Buying Guide can be one of your most valuable resources. Begin your search today using the white papers, product reviews, editor ratings, buying advice and more features you’ll find categorized above. |
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